Frequently Asked Questions

Leaders and organizations whose problems live in the structure, not the individual — first-time team leaders, founders without playbooks, HR leaders navigating growth, and mission-driven organizations whose systems can't keep up with their commitments. If you're looking for a motivational coach or a quick performance fix, this isn't the right fit.

Both. Individual leadership coaching engagements run separately from organizational development work. Individuals can also bring the methodology into their organizations as a second engagement.

Teams of 5 to 500. Most engagements are with organizations in the 25–250 range — large enough to have structural problems, small enough that a single engagement can move the needle.

Technology, healthcare, nonprofits, mission-driven companies, and professional services firms. The methodology applies anywhere structure, values, and people converge.

Coaching and consulting. Not therapy. The work is practical — diagnosing systems, redesigning roles, building structures — not processing personal history. If therapy is what you need, I'll say so on our first call.

Self-paced courses start at $297. A six-month group cohort runs $3,500–$7,500 depending on access tier. Retainer advisory is $3,500–$5,500/month. A 16-week 1:1 leadership engagement runs $12,000–$28,000. Organizational development engagements range from $35,000 for a diagnostic to $350,000 for enterprise-scale redesign. Pricing is based on scope, timeline, and organizational complexity — not hours billed. See the Services page for the full breakdown.

Self-paced courses: work at your own pace. Group cohort: 6 months. Retainer advisory: monthly, 30 days’ notice to end. 1:1 leadership engagement: 16 weeks. Organizational development: 4–12 months depending on scope. Speaking and facilitation: one-time or multi-session depending on format.

Yes — a 30-minute fit conversation at no cost. I commit to honest feedback: either we move forward with engagement details, or I candidly tell you this isn't the right fit and point you to someone better suited.

Monthly invoicing for coaching engagements, milestone-based for organizational work, and net-30 for all invoices. I accept ACH, wire, and credit card. Full payment terms are spelled out in the engagement letter before any work begins.

Every engagement includes a mid-point review where we assess whether the work is producing what you need. If it isn't, we either restructure the engagement or end it — with prorated refund for unused scope. I won't hold anyone in an engagement that isn't working.

Week 1–2: Discovery — I interview key stakeholders and review your current structure, roles, and decision pathways. Week 3–4: Diagnosis — I map what I found, where strain concentrates, and what's producing it. Week 5 onward: Design and implementation — we build the structural changes together, one layer at a time.

Tangible artifacts. For organizational work: a structural map, role definitions, decision-rights matrices, and accountability frameworks. For coaching: a personalized leadership practice document plus ongoing 1:1 work. Every engagement produces documents your team can use after I'm gone.

Organizational work requires 2–4 hours per week from senior sponsors for the first 6 weeks, then 1–2 hours per week. Coaching is a 60–90 minute session every 2–3 weeks plus async work. I structure engagements so they fit into real schedules, not on top of them.

I do. Kovach Consulting Group is me — no junior consultants, no handoffs. When an engagement requires additional expertise (legal, compliance, specialized skills), I bring in vetted specialists with your explicit agreement.

You keep everything we built. Light-touch quarterly check-ins are available to maintain the systems we designed. New engagements are an option when you scale, pivot, or hit the next structural inflection point.

20+ years in leadership roles — primarily in retail operations, team leadership, and navigating rapid growth, M&A transitions, and organizational change from inside the system. Certifications in Human Rights, Anti-Trafficking, Disability Rights, and Neurodiversity Coaching. The methodology draws on legal frameworks and organizational design theory — not just coaching practice. Full bio and background on the About page.

Most leadership coaches treat organizational problems as individual problems. Most organizational consultants treat them as process problems. I treat them as structural problems — because that's usually what they are. The diagnostic asks “what is the system producing?” before it asks “what should this person do differently?”

Universal human rights frameworks (UDHR, CRPD), organizational design theory, behavioral economics, and two decades of applied practice. The methodology is rigorous but not academic — everything is tested in the real work of leading organizations.

KCG is a new consulting practice. Client case studies aren't public yet because I'm still building the initial engagements. What's public now: Examples from the work — structural diagnostics drawn from 20+ years of retail and operations leadership, and Research & Applied Work — certifications, writing, keynotes, and research that ground the methodology.

If transparency about where I am in building this practice matters to you — good. That's the work. Founding clients get preferential rates and direct access as the practice takes shape.

Complexity is the work. If your situation looks messy from the outside — competing values, misaligned incentives, political stakes — that's usually where structural clarity produces the most value. Come as you are.

Signature talks include “Psychological Safety Is Not What You Think,” “Leadership That Works for Different Minds,” “Beyond Accommodation,” and “Root Cause Analysis for Workplace Dysfunction.” All can be adapted for 30-minute keynote, 90-minute workshop, or half-day deep-dive.

Keynotes range from $5,000–$25,000 depending on format, audience, travel, and licensing rights. Nonprofit and community rates available for aligned organizations. Contact me to discuss specifics.

Yes. Customization is included for engagements over $10,000 and typically involves a 30-minute call with the event organizer to match the talk to your audience's specific context.