If you have questions about your coaching engagement, need to reschedule a session, or have a billing inquiry, we are here to help.
General support and scheduling
General inquiries
Response time
Within one business day, Monday through Friday.
Scheduling Changes
To reschedule a session, email support@kovachconsultants.com at least 48 hours before your scheduled session. Include your name and preferred alternative time.
Billing and Payments
For questions about invoices, installment schedules, or payment issues, email support@kovachconsultants.com with your name and a description of the issue.
Technical Issues
If you experience problems accessing course materials, the client portal, or video session links, email support@kovachconsultants.com with a description of the issue and any error messages or screenshots.